Welcome to the Inova Accounts Payable Page!

If you are a vendor who is submitting invoices to Inova for payment, it is critical to follow the guidelines on this page. In this way, you can ensure that your invoices are paid accurately and in a timely manner. Failure to follow these guidelines may result in payment delays.

Invoice Submission

There are multiple ways to submit invoices to Inova for payment:

  • Email (Preferred): Our preferred method of invoice submission is email. All emailed invoices should be sent to APinvoices@inova.org.
  • Regular Mail: If submitting invoices via regular mail, please use the following address:

    Inova Health System
    PO Box 9180
    Canton, MA 02021
     
  • Fax: Do not use. Fax invoices will no longer be accepted.
  • Note to EDI Users: There's no change for suppliers who submit electronic invoices via GHX and no need to send invoices via email or regular mail.

Invoice Requirements (Applies to all invoices)

Regardless of the submission method used, all invoices must contain:

  • PO Number (if PO was issued for the purchase) OR
  • New Inova 4-digit Company and 5-digit Department routing cost center number (for non-PO related invoices). This information may be found in the document on this page.
  • Note: the company number is not your company number – it is a number unique to Inova.
  • Any invoices that do not contain this information will be sent back to you for corrections, which may result in delayed payments. If you need additional assistance identifying the new Inova company number, routing cost center or account number to put on your invoice, please contact the Inova team member requesting your service or product.

Invoice Requirements (Emailed Invoices)

If submitting via email, the following applies:

  • Supported document formats: PDF, TIF, TIFF, PNG, JPEG, DOC and DOCX
  • Send emails with one invoice attached that has one or more pages.
  • Attach multiple invoice files to a single email. Each invoice file attached to that email can have one or more pages.
  • Please note the total size limit of attachments is 10 MB per email. The attachment file name should be less than 69 characters (excluding file extension).

Instructions for Invoices related to Design & Construction, Real Estate and TDI Invoices:

If you are a vendor that works with Design & Construction, Facilities Management, Inova Engineering, Real Estate or Technical Dynamics, please continue to send your invoices as directed by those departments.

Additional Assistance

If additional assistance is needed, please contact our service desk at 703-889-2000.